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DELIVERY

We like to give a thorough breakdown of how your order is made and delivered.
We work as a slow fashion business model. We make good quality abayas that will last longer at affordable prices. Which means a majority of the abayas are made to order. Hence, there is a small lead time for when you will receive your abaya.
The processing time is 7-8 days, after that allow 7 days of shipping, totally you are looking at 15 working days for your abaya to arrive unless stated otherwise on the product.


DELIVERY CHARGES

We always make sure we use the 'Signed For' service.

UK: £6.99
WORLDWIDE: £17.99


EMERGENCY ORDERS

If you have have personally contacted a member of our team with regards to a particular order and have been promised a shorter lead time, please note that the above will not apply.


SALE AND OFFER PERIODS

Due to our slow fashion working model and that we provide a wide range of sizes, busy periods will result to longer manufacturing times.
Please understand that at our sale or offer times there will be an approximate 4 day delay on all orders unless stated to you personally otherwise.


COURIER SERVICES

We reserve the rights to use a courier of our own choice that is most effective in reaching your abaya/s to you on time.


COURIER DELAYS

Delivery times might vary during public holidays or bank holidays. We will not be held responsible for delays by the courier; at the time of severe weather conditions, natural disasters, or due to any obstruction caused locally for the courier to reach the parcel to you.


INSURANCE

We are NOT responsible for the loss of your order if YOU have given the wrong address. If you have ensured that you have given all the correct details, you are fully insured on the item until it reaches you. All international orders require a signature on delivery; which both parties, us and you have access to.