These Terms and Conditions and, Returns and Delivery Policy, constitute the sole record of the agreement between you and the Modest Rail in relation to your use of the Modest Rail Website. Your purchase of any products/s from the Modest Rail website and form a binding contract between you and Modest Rail. Unless otherwise specifically stated, these, the Modest Rail terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Modest Rail in respect of your use of the website. Your acceptance of the terms and conditions is given when you purchase goods from us.
Modest Rail may at any time modify these terms and conditions, policies or notices. You acknowledge that by visiting the website, you shall become bound to the current version of the terms and conditions and, all previous versions shall be void and replaced by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
OUR RETURNS POLICY
Here at Modest Rail it is important to us that our customers are completely satisfied with their purchase and so we accept returns within 3 days after receipt of your delivery, international customers will be given 5 days. To be returned items must be unworn and sent back in their original packaging, with all tags attached. Worn items are non-refundable and exchangeable.
ALL CLEARANCE ITEMS ARE NON EXCHANGEABLE AND NON REFUNDABLE.
When returning an item, please complete the returns form on your delivery note marking the items you are returning, the reason for returning it and what you would like in exchange or if you request a refund. Enclose the completed returns form with the items you are returning and attach the returns address label provided onto your package.
You may use any shipper you like, but we highly recommend purchasing tracking and insurance, as we cannot be responsible for any lost return shipments. Modest Rail will not refund any goods that have either been signed for by a customer at the delivery address stated on the original order or for items returned to us which are lost in the post and are not accompanied by a tracking number.
Goods are returned to Modest Rail at your own expense. We will send your exchange item to you by Recorded Delivery at no extra charge.
Once we have received your package, please allow up to 14 days for processing. An email notification will be sent when your refund or exchange has been processed. Your refund will be issued according to the payment method you selected for your original order. Shipping fees are non- refundable. International customers are advised that Modest Rail will not refund any charges/tax you may incur when returning goods.
A full refund of the cost of the goods is conditional upon goods being returned in the original packaging and in a re-sellable condition. Refunds will be authorised only after a full inspection of the goods by our Returns department.